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ADT by TELUS: Field Support Services Representative (Full-Time/Part-Time)

ADT by TELUS

This is a Part-time position in North Glengarry, ON posted October 12, 2020.

Company Overview:ADT by TELUS is a leading provider of security and automation solutions in Canada for homes and businesses, people on-the-go and their network.

Makingsecurity more accessible than ever before, and backed by 24/7 customer support,ADT by TELUS delivers same-day service and live answer within seconds in customeroperations, helping customers feel more safe and empowered.

More information is available at www.Adt.Ca Position Summary A Field Support Services Representative is responsible for delivering operational support.

You will perform due diligence on all transactions and sales orders and assist with special projects as needed.

Duties and Responsibilities:Process a variety of activities associated with sales order management, MASterMind account preparation and transactional supportPerform due diligence on all transactions and sales orders Assist with special projects as neededHours of operation vary due to business needs Education: Minimum High school graduation, ideally supplemented with customer service related studies and/or work related experience.

Experience: Experience with AS400, MAStermind and CRM preferred Experience with sales order management an assetGeneral knowledge of ADT Policies, procedures and processes Skills: Strong customer service and problem solving skills Extensive Microsoft Office/computer skillsAbility to handle multiple tasks while working productively in a fast-paced changing environment Excellent organization skills/attention to detailFast and accurate data entry skills [45 wpm+]Bilingual verbal and written communication skills an asset (French/English)Other: Full Time and Part Time opportunities availableJoin our team today!

ADT by TELUS provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT by TELUS.

is committed to treating all people in a way that allows them to maintain their dignity and independence.

We believe in integration and equal opportunity.

Accommodations are available upon request for all applicants with a disability throughout the recruitment process.

Please contact Human Resources at hrhotline@adt.ca if you require accommodation.

We will work with all applicants to accommodate their individual accessibility needs.