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AO National: Customer Service Representative- Urgent

AO National

This is a Full-time position in Guelph, ON posted January 11, 2021.

Job DescriptionDue to increased demand from our client base, we are urgently looking for individuals who have exceptional people skills, character, and drive to join our team and take on a client-facing role.If you have experience in the food, restaurant, bartending or retail industry, we want to meet you!We place a high value on the skills acquired in these industries, as many of our top associates and executives have transitioned from similar roles.Successful candidates will be mentored by top-level leadership to apply their current skill set to our business practices and learn the ropes.

Opportunity for rapid advancement available based on results.If you’re ready to ditch the food industry but want to continue working in a lively and interactive environment, or are simply looking for more stability, this may be the role for youWe offer:
● Weekly Pay + Bonuses
● Union contract and representation
● Life insurance policy for self, including ADB
● Medical insurance reimbursement
● Industry-leading training + technology
● Leadership conventions + conferences
● Incentive trips + team bondingTo be considered, please submit your compensation requirements and updated resume for review.*In the interest of community wellness, AO has adjusted our business operations.

As such, all interviews will be conducted via Zoom video conferencing.Company DescriptionAbout Us:We are an international financial firm that has been serving working-class families since 1951.

Our mission is to protect every child and serve all working people.

By doing so we primarily work with middle-income Canadian Union Members (CUPE, BCTWU, UFCW, IBEW, CJA, UA, ATU, Teamsters, Firefighters, etc.) their families and work with the International Union Police Association (IUPA) in running the child safe kit program.

This means we have all clients ready for you!

(no cold calling or door to door sales)We have been in business for over 60 years in North America and Ontario for the last 25 years.

We are a subsidiary of Globe Life Corporation, an S& P 500 company traded on the New York Stock Exchange.

We are a multibillion-dollar publicly traded entity who proudly proclaim ourselves as a 100 percent union label company.

From the representatives who write an application to the administrative staff in the Home Office, all the way up to the CEO, everything is done under the union label.Publicly we:-Defend Workers’ Rights-Advocate for Financial Reform-Support Health Care Reform-Champion for a Fair EconomyPrivately we:-Visit, meet, and help thousands of families a year-Offer affordable, permanent, portable Financial ServicesWe are one big, passionate family.

We live on the edge of the customer experience business.

Great people make that great experience possible.

We are dedicated to helping individuals, groups and organizations meet their needs.What we are currently being faced with is such rapid growth in our company over the past couple of months, that the Executive Team has decided to expand our team.We understand that is a great problem to have, but we need to bring more team members on board to help our operation in this expansion and to service our clients properly.Why Us?We promote from within.


All our managers and even executives started in entry-level jobs across the company.

We encourage career development and we don’t hold people back.

Our practice of cross-training supports lateral and vertical career moves.We are Fun.

We take our work seriously, but never ourselves.

We have a casual work environment.We are growing.

We have tripled in the last decade and just grew by 35% in 2019.

As we grow, more opportunities open up for our team.We work as a team.

Our work environment is open and collaborative.

Everyone is empowered to “own” their job and we don’t micro-manage.

Initiative is encouraged and rewarded so you can run with your ideas.We have a good culture.

We care about each other and encourage each other.

We also have fun on a regular basis.

Seasonal parties, pizza lunches, and employee awards are part of our rhythm.Great Compensation Plans for all positions.

We pay well and have great benefits, and offer the first performance review after 90 days.

We pay 100% of the premium costs for medical, dental, and vision coverage for all our team members.We help our people grow.

Personal growth and professional development is more than a mantra.

We give our team members new opportunities to learn at each step.

We also let people focus on what they are good at.We don’t expect you to work all the time and you don’t need experience!

While Customer Service, Sales, and Management experience is an asset, we are more interested in motivated people who are enthusiastic and driven towards success.

We provide extensive and ongoing training as well as a personal mentor who is available to you to ensure that you meet all of your goals.