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Bilingual Application Support Specialist

Hays

This is a Contract position in Vancouver, ia posted October 10, 2021.

Bilingual Application Support Specialist For one of our clients located in Montreal, we are looking for a bilingual Application Support Specialist for a 6 months contract role with a possibility of renewal.

General Information Type : Contract Duration: 6 months (possibility of renewal) Work location : Remote (Montreal) Hours worked : 40h/week Start date : ASAP Your new responsibilities Interact with internal employees to assist with system related issues.

Answer assigned “Help Desk tickets” from employees regarding software issues.

Provide administrative support for all users including set-up of new profiles, user access, and permissions.

Act as project coordinator for any in-house development or enhancements of the applications.

Assist and coordinate the installation and execution of new software releases as well as conversions and upgrades from vendors.

A solid working knowledge of Microsoft ERP (Dynamics 365) , SharePoint , Power BI , M365 and O365.

What you’ll need to succeed High School Diploma or equivalent required.

University degree preferred 3-5 years experience in a complex IT environment.

Excellent Communications skills, both written and oral in English & French.

Ability to analyze problems and devise and implement solutions working collaboratively with others.

Demonstrated ability to resolve and diagnose software malfunctions in a networked environment.

Next Step: If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or contact Hunter Francis directly
– Hunter.francishays.com