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Bilingual Call Centre Agents (Customer Service)

Randstad Canada

This is a Contract position in Ottawa, ON posted June 10, 2019.

Our client is looking for Bilingual Call Centre agents specializing in Customer Service.

You must be a motivated, dynamic individual who is ready to connect people.

This is an excellent opportunity if you are simply looking for a 2nd career or if you are a student looking for stable steady work as this position offers amazing flexibility.

Targeted start date May/June Training hours are to be determined.

Operational hours must be flexible for shift work and weekends.

Job Description:
– Receiving inbound calls about consumer inquiries
– Data Entry and logging content of each call
– Achieving pre-established goals (not sales)
– Documenting interactions with callers
– Maintaining professionalism over the phone with all callers
– This position starts at $16 per hour Advantages Advantages:
– Work in Professional environment
– Work for a great company
– Great networking opportunity
– Office environment
– Great starting pay (could start around $32,000 per year)
– Starting as a contractual role that can turn into permanency
– Be part of a team that supports you and promotes your professional development
– No experience required
– This is a great opportunity to get your foot in the door with one of Canada’s largest companies
– You’ll be eligible to purchase benefits as of day one (this is a huge advantage) Qualifications Requirements:
– Bilingualism (English/French) is a must for this role
– Clear communication over the phone and exceptional listening skills
– Good listening skills and computer skills
– Must be able to type accurately and at an above average pace
– Experience in Retail would be a good asset
– Experience in the Fashion Industry would be a good asset
– Experience in the Fast Food industry would be a great asset
– Direct call center experience is a strong asset,
– Customer Service experience is an asset To apply: Please call us today at 613-688-5560 or send an email to You can also apply directly to this post Sebastien, Carine, Erin