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Bilingual Client Service Representative- Work from home- Toronto

Randstad

This is a Contract position in Toronto, ON posted October 18, 2021.

Are you looking for a new position that will allow you to develop your customer service skills while learning new skills?

Do you enjoy talking to different people every day and helping them?

We’re looking for dynamic and experienced customer service representatives to provide support to members, while working from the comfort of your own home.

As a Bilingual (English/French) Customer Service Representative you will be responsible for answering inbound calls regarding various insurance products and services.

4 month contract, with high possibility of extension or permanent hire Salary: 19.50/hour Work availability: Monday to Friday, business hours.

Schedules given in advance, full-time employment Location: work from home
– remote Advantages Below is a summary of the benefits you can enjoy in this role as a Bilingual (English/French) Customer Service Representative:
– Work from home
– A dynamic work environment
– Schedule from Monday to Friday only, weekends are free.

– Possibility of extension and advancement within the company
– Equipment provided by the employer
– Virtual training
– 4-6 weeks
– An inclusive and accessible work environment
– Working with a leading Canadian company Responsibilities As a Bilingual (English/French) Customer Service Representative, you will be responsible for:
– Bilingual (English/French) inbound call centre
– Taking inbound customer service inquiries regarding clients insurance products and services
– Provide knowledgeable assistance to clients over the phone and some email
– Create a warm, and pleasant experience for clients
– Achieve quality service by assessing & responding to client needs
– Capturing call/email details into a case tracking system
– Building and maintaining strong client relationships Qualifications
– Excellent communication skills in English and French (verbal and written)
– Minimum 3 years previous experience in Customer service, or call centre is required
– Strong problem-solving skills
– Tech savvy and working knowledge of computers
– Full time and flexible availability
– Wired internet connection (Ethernet cable) Summary 4 month contract, possibility of extension or permanent hire Salary: 19.50/hour Work availability: Monday to Friday, between 8:00am and 8:00pm (EST).

Schedules given in advance, full-time employment Interviews: Happening now Are you the ideal candidate for this role?

Would you like to work for a leading insurance company?

Send us your updated CV with the subject “Bilingual CSR
– Insurance” : aditi.gandhirandstad.ca Furthermore, if you know people interested in similar positions, please do not hesitate to send them our contact details; it will be a pleasure to meet them human forward