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Bilingual Customer Service (English/French) – Contact Center

Randstad Canada

This is a Contract position in Ottawa, ON posted June 10, 2019.

Attention all Bilingual Customer Service Representative (French/English) candidates in Ottawa Are you looking for a job that’s exactly the right fit for you?

At Randstad, we believe searching for a fulfilling career should be a personal and empowering experience for every candidate.

That’s why we combine the power of technology with our own experience to identify the best career opportunities for talented people like you.

Randstad is Hiring BILINGUAL CUSTOMER SERVICE AGENTS (English/French) in Ottawa Do you want to pursue a career in call center?

Are you bilingual (French/English)?

Do you enjoy interacting with customers?

Are you full-time available?

Are you located in North York?

If you answered ”yes” to any of the above, then this opportunity is for you All candidates encouraged to apply Regardless of your experience, we want to hear from YOU.

This is your opportunity to work in a TOP growing call center in Canada, utilize your Customer Service experience, and enjoy working in rich culture 6 months temp to perm contract starting as of May 6th, 2019 What(Job title)?

– Bilingual Customer Service Representative / Inbound Call Center Agent (English/French) Where?

– Ottawa, Ontario When?

– Training starts May 6th, 2019 Hours of Operation: Monday
– Sunday 7 am
– 11 pm Pay rate: $16 per hour In this role the Bilingual Customer Service Agent will support the relationships with clients by doing inbound in a timely and accurate manner.

He or she participates in the development of the team, and acts as an expert in the matter.

Responsibilities:
– Responsible to enter and maintain the information in multiple computer systems
– Provide quick and accurate responses in accordance with the service standards set in place and responds to requests transmitted in hierarchical recourse
– Offer a solution to the customers to best fulfill their requests
– Deliver the best customer experience by responding to customer inquires in a professional attitude
– reviewing accounts, billing and financial statement
– Warm sales/up selling If you have any experience in an environment of customer service, retail, restaurant or call center call us today.

You must be available between 7 am and midnight (Monday to Sunday) on rotational shifts.

Advantages
– One of the fastest growing call centers in Canada
– Benefits package available at a reduced rate
– Immediate hiring
– Conveniently located in the west end of Ottawa
– Entry level opportunity
– All welcome to apply
– Great work culture & work/life balance
– Career progression opportunities
– Weekly Pay Qualifications
– Previous experience in customer service, sales, retail or call center is an asset
– Excellent communication skills in English & French
– Detail oriented & organized
– Computer skills
– Full time availability including weekends Here’s how you can apply:
– Apply directly on randstad.ca
– Email your resume to yasameen.aljanabirandstad.ca with subject line ”Ottawa”
– Call us at 905-896-1055 ext 1 Looking forward to hearing from you Yasameen, Ghorden, Carrie, Oksana, Mélyssa, Briyanka Phone Number: 905.814.6554 Fax Number: 905.814.4921