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Bilingual Customer Service Rep


This is a Contract position in Toronto, ON posted October 18, 2021.

Bilingual Customer Service Representative in Mississauga Do you have experience working as a Customer Service Representative?

Do you speak fluent French and English?

Do you enjoy problem-solving issues and working in a fast-paced/dynamic position?

Are you looking to work in a family-like work environment?

Then we have an amazing PERMANENT opportunity for you We are looking for a Bilingual Customer Service Representative for a PERMANENT opportunity in Mississauga.

The company is one of the market leaders in manufacturing electrical & electronic products in the NA region.

The ideal candidate is responsible for handling inbound and outbound calls, order management, consistently providing customers with the highest quality of service in both French and English.

The successful candidate will join a fun, collaborative, energetic team that feels like a family Location: Mississauga Hours of Work: M-F, 8:30-5 PM, 1-hour lunch Pay: 50K If you are interested in hearing more, please email your resume to Advantages What are the advantages of a Bilingual Customer Service Representative
– PERMANENT opportunity
– Salary of 50K annual salary plus performance bonus
– Dental and Vision care
– Extended health care
– On-site parking
– Paid time off
– Profit-sharing
– Tuition reimbursement Responsibilities Job Responsibilities as a Bilingual Customer Service Representative include:
– Provide outstanding customer service with a positive “can-do” attitude.

– Enter orders accurately and quickly for the Mississauga, Burnaby, and Moncton warehouses.

– Provide first-level technical help to customers.

– Develop strong relationships with customers over the phone.

– Develop intimate knowledge of customer pricing.

– Provide accurate price, delivery, and backorder reports to customers.

– Effectively process QC reports and RMA’s, ensuring that our Return/Warranty Policy is adhered to.

– Develop intimate knowledge of competitors’ products, as well as know their general pricing positions and technical advantages and disadvantages versus the products.

– Aid in the promotion of the TEAM environment within the Customer Service staff.

– Any and all other duties that add to the sense of team within to make the company an enjoyable and rewarding place to work.

Qualifications Qualifications for the Bilingual Customer Service Representative include…
– Detail-oriented and performance-focused attitude
– MUST be fluent in English and French
– Strong phone contact handling and communication skills
– Strong social skills and the ability to get along well with others
– Experience with ERP systems is an asset
– Ability to multitask, prioritize, and manage time effectively
– Proficient in Microsoft Office (Word, Excel, Outlook)
– Post-secondary diploma/degree required
– Industry/Electrical experience would be an asset Summary How to Apply?


Send your resume to 2.

Apply online at today Not interested in this role but still looking for your next great opportunity?

Our team oversees various permanent and contract positions, detailed below If you or someone you know would be interested in the following roles, please reach out to the corresponding contact email below, to discuss further Corporate Administration/Operational support, such as: Reception, Admin Assistant, Executive Assistant, Customer Service Rep, Data Entry and other Operational support roles.

Please reach out to along with your resume.

Logistics, Supply Chain & Manufacturing Administration/Operational support, such as: Logistics Coordinator, Dispatch Coordinator, Customer Service/Order Entry and Warehouse Administration.

Please reach out to, along with your resume.