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Bilingual Customer Service Representative

Randstad

This is a Contract position in Guelph, ON posted October 18, 2021.

Randstad is Hiring Bilingual Customer Service Representative for a company in the Financial industry Do you want to pursue a career in call center?

Are you interested in the Financial industry?

Are you fluently bilingual in English and French?

Are you full-time available?

Do you enjoy working from the comfort of your Home If you answered “yes” to any of the above, then this opportunity is for you This is your opportunity to work in a TOP growing call center in Canada, utilize your experience, and enjoy working in rich culture Permanent and full time opportunity starting as of October 25th, 2021 What(Job title)?

– Bilingual Customer Service Representative (Call Center Setting) Where?

– Work from home When?

– Training starts October 25th, 2021 Hours of Operation: Monday
– Sunday 7 AM
– 11 PM (rotational shifts) Pay rate: $17/hour Advantages
– One of the fastest growing call centers in Canada
– Opportunity to gain call center experience and customer service experience
– Opportunity to work in the financial industry
– Great work culture & work/life balance
– Career progression opportunities -Work from the comfort of your Home from Day 1 Responsibilities
– Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and online support.

-Provide account management information such as balance, due date, and minimum payment due, account closing and credit limit changes.

-Update customer account information -Respond to customer inquiries in a pleasant and professional manner.

-Analyze customer inquiries and identify solutions Qualifications
– Excellent communication skills in English and French, verbal and written
– Previous experience in Customer service is required
– Strong problem-solving skills
– Tech savvy and working knowledge of computers
– Full time and flexible availability
– Wired internet connection (Ethernet cable) Summary Bilingual Customer Service Representative (Financial Industry) Work from home Permanent and full time opportunity starting as of October 25th, 2021 Monday
– Sunday 7 AM
– 11 PM (rotational shifts) $17/hour Medical and Dental benefits from day 1 Here’s how you can apply:
– Email your CV to Prerna prerna.guptarandstad.ca with subject line “Bilingual CSR ”
– Apply directly on www.randstad.ca