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Bilingual Customer Service Representative

Adecco Professional Staffing

This is a Contract position in Greater Montreal Metropolitan Area, QC posted October 1, 2021.

Bilingual Client Service Representative job openings in Toronto, ON Adecco Professional has partnered with a large financial services firm to hire for some Bilingual Client Service Representative job openings in Toronto, ON.

These are full-time, permanent positions that have required working hours on a weekly rotating shift basis 8am – 8pm Monday through Friday (37.5 hours/week).

Although these positions will start as remote, they will require you to be in office ‘soon’ so you must be able to work out of the downtown Toronto office (TTC accessible and walkable from the GO) Key responsibilities for Bilingual Client Service Representative job opening in Toronto, ON may include but are not limited to: Manage high volume inbound calls from customers (primarily Investment Advisors and their teams but also the investors directly) Document and track all calls and conversations in a CRM Maintains customer database; updates data and makes necessary changes; follow up on outstanding and required items Determines customers’ needs and ensure proper documentation/information is included in the systems Provide advice and guidance to customers relating to products/service (there is no sales in this position) Follow up calls and written correspondence will be required as well; all will be in both French and English To be considered for the Bilingual Client Service Representative job opening in Toronto, ON you will need to meet the following minimum requirements: Complete bilingualism in both French and English, both written and spoken Completed post-secondary education, either a College Diploma or University Degree At least 1-year of total relevant experience in a similar role; customer service, reception, call center, retail, hospitality etc Ability to meet deadlines and control multiple priorities Strong problem solving and decision-making skills Ability to learn quickly; the business as well as the technology to help you do your role best If you are interested in these fantastic Bilingual Client Service Representative job opening in Toronto, ON and you meet the minimum requirements and can work in the downtown Toronto core, please submit your resume today.

Our client is looking to add several SUPERSTAR Bilingual Client Service Representatives to their team IMMEDIATELY Our client offers a competitive base salary of $47-52K (commensurate with experience), up to 10% annual bonus, benefits day 1, RRSP contribution (no matching required) and more We thank all applicants for their interest, however only those candidates that meet the minimum requirements will be contacted.