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BILINGUAL Customer Service Representative

OfficeTeam

This is a Full-time position in Toronto, ON posted July 9, 2019.

Ref ID: 05090-0011024448 Classification: Customer Service Compensation: $19.00 to $22.00 per hour Customer Service Representative Opportunities OfficeTeam is seeking an articulate, highly-skilled BILINGUAL Customer Service Representative in the growing Service industry.

Do you love building solid customer relationships?

Then this position may be for you.

Be prepared to come into a dynamic and fast-paced environment in this role.

If you’re looking for a long-term temporary position in Toronto, Ontario, this Customer Service Representative opportunity could be for you Your responsibilities
– Provide accurate, friendly customer service in a timely fashion in both English and French
– Handle incoming telephone calls
– Receive and send written business correspondence
– By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
– Full proficiency in both French and English
– Deep understanding of MS Outlook
– navigating basic office equipment and protocols experience preferred
– Microsoft Word experience preferred
– Solid understanding of typing 45
– 60 words per minute
– Excellent written, verbal and social communication skills highly desired
– Knowledge of Customer Relationship Management (CRM) systems, e.g.

ACT, Illustrator, Highrise, and Insightly
– Demonstrated talents in communicating and interacting with clients/customers, both internal and external
– Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
– Upbeat, positive attitude and an approach to work rooted in professionalism
– Excellent customer service and office administrative skills
– 2 years’ experience of proven performance in a goal-driven customer-focused environment desired
– Ability to navigate multiple computer systems, applications, and utilize search tools to find information
– No stranger to performing extensive research to resolve complex customer inquiries If you derive professional and personal satisfaction from the expert application of customer service on a case-by-case basis, we want to hear from you.

Apply today OfficeTeam is the world’s leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field.

We are faster at finding you work because of the depth of our client network.

Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities.

We evaluate all of our OfficeTeam temporaries’ skills and match them with the needs of top employers in their area.

Apply for this job now or contact us today at 888-490-4154 for additional information.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 OfficeTeam.

A Robert Half Company.

An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking ‘Apply Now’ you are agreeing to Robert Half Terms of Use .