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Bilingual Customer Service Representative

Randstad Canada

This is a Contract position in Burnaby, BC posted June 11, 2019.

Are you French Bilingual and looking for a great opportunity in Customer Service and to be part of an awesome team in Burnaby?

Are interested in the health and fitness industry with a passion for running?

If so, this may be the perfect opportunity for you.

We strive towards leading healthy lives, making a difference and doing meaningful work.

We are currently looking for a Bilingual Customer Service Representative to join our team in Burnaby.

The main responsibilities of this role includes providing excellent customer service to our retailers and customers by reviewing and tracking orders whilst maintaining strong relationships.

Other responsibilities include but are not limited to:
• Ensure future orders are shipped timely and accurately.

• Support Sales Team
• Responsible for accurate entry and tracking of customer orders and resulting follow-up and communication with customers
• Provide second to none customer service
• Handle all inbound inquiries via phone and email
• Maintain customer database
• Provide excellent product knowledge on our apparel and footwear.

• Work closely with our credit team
• Complete reports as requested by sales and management.

• Reports to be completed on a regular basis
• Other duties as assigned
• Log specified topics into Salesforce tool to ensure consistent communication between departments.

• Stable, long-term opportunity
• Great team atmosphere
• Excellent compensation
• Immediate start date
• Transit accessible
• Work in an exciting industry
• Health & Fitness initiatives
• Modern work environment Qualifications
• High school diploma required
• Bilingual in English and French, written and verbal.

• 1
– 3 years customer service experience preferred
• Excellent computer and administrative skills
• High attention to detail
• Great at building and maintaining relationships
• Work well as part of a small team
• A passion for health, fitness and running is an asset If you are interested in applying for this role please send your resume to & apply directly to this role or call 604-408-2772 While we appreciate all applicants only shortlisted candidate will be contacted Thank you Sophie, Aaron Phone Number: 604.408.2772 Fax Number: 604.408.2792