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Bilingual Customer Service Representative – Full Time

Purplebricks Canada

This is a Contract position in Salmon Arm, ia posted October 1, 2021.

Purplebricks is committed to the safety of our employees and all candidates.

Due to the current COVID-19 circumstances, all interviews with selected candidates will be conducted virtually.

This opportunity involves working remotely and will require a reliable internet connection and a private workspace on a regular basis.

Who are we?

Purplebricks is a full-service real estate brokerage operating in Ontario, Alberta, and Manitoba.

We’re powered by the Desjardins Group, the leading cooperative financial institution in Canada whose investment program grows and supports Canadian businesses while delivering value-added services in industries closely tied to the real estate sector.

Through our honest approach and commitment to innovation, we’re revolutionizing the real estate industry.

Each day, we make a positive impact on people’s lives: we proudly help Canadian home sellers save thousands of dollars in commission and give home buyers thousands in cash back, in addition to delivering exceptional real estate experiences.

Bilingual Customer Service Representative Our bilingual Customer Service representatives support clients who have listed their properties with our brokerage.

Handling both incoming and outgoing phone calls, team members support clients in a wide range of tasks in either English or French.

Requirements What you will do: Connect with clients on the phone to provide them with information and answer their questions Facilitate changes to listings by creating requests for other departments Conduct outgoing calls with clients to ensure they are receiving the support they require Keep detailed notes of conversations so that others who answer future calls can provide accurate responses Direct requests that require the attention of a licensed employee to the appropriate person Work closely with other team members in various office tasks What’s required/expected: Two or more years’ experience in Customer Service Full verbal fluency in both English and French Professional written proficiency in English; written proficiency in French is a strong asset An exceptionally strong aptitude towards supporting others Excellent computer skills Benefits What we provide: Paid vacations, so you can recharge Health & wellness benefits, because your health is important to us Branded vehicle program/allowance Paid professional fees and dues Rewarding career opportunities for advancement with performance incentives Training, coaching, and professional development opportunities, because we set you up for success The opportunity to work alongside a team of dedicated professionals Purplebricks is committed to providing accessible employment practices and fostering a culture of diversity and inclusion.

Our employees are our greatest asset and each employee’s cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success.

If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at 1-866-336-9637, ext.