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BU Portfolio Administrator Training & Support


This is a Contract position in Toronto, ON posted August 7, 2022.

Press Tab to Move to Skip to Content Link Requisition ID: 158050 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

The Portfolio Administrator is responsible for all levels of operational and technical triage of the PIC and Summit instances of Mpower along with DWIC PureFacts and PureFees applications in addition to providing reporting services on a pre
– scheduled and ad hoc basis to all users within the PIC, DWIC, Institutional and 1832AM Fund Accounting Business lines.

Additionally, the incumbent is responsible for providing support to project leaders/managers and be actively involved in business initiatives and process analysis.

The incumbent must have the ability to identify recurring systemic problems and recommend solutions and perform a variety of problem analysis on assigned systems and applications.

MAJOR ACCOUNTABILITIES : Contributes to the activities relating to Portfolio Operations within the Unit by: Operational and technical triage support, main support for Team Inbox, for PIC, DWIC, and Institutional and 1832AM (Fund Accounting)
– monitor and follow-up all calls until completely resolved.

Provides training and guidance to new and existing staff, for both PIC field as well as other Operational Teams Document and update procedures to support new team members and new processes introduced on Mpower Participates in quarterly MPower code implementations – Testing in UAT/regression testing, opening tickets with vendor for investigation/remediation Learn new modules/Functions within Mpower functions to effectively support users on the new functionality Participates as Subject Matter Expert (SME) on investigations/escalations related to system and operational tickets Maintains and updates templates for Mpower access, as approved by Compliance, including Audit inquiries related to Mpower accesses Responsible for coordinating the set-up of new users and deletion of users on Mpower applications Responsible for ad-hoc project deliverables related to Portfolio Ops/Mpower Annual external audit support Provides coverage during absences i.e.

PIC Statements, Pricing and DWIC (trades/statements) and Summit monthly processes.

Provide alternate possible procedures to increase the efficiency of all supported business lines administration department to better service other departments Perform customer Service duties in a professional and thorough manner by: Communicate effectively with all levels of staff including Senior Management, exercise proper judgement and ensure confidentiality is maintained at all times.

Set working priorities autonomously or as part of operations team ensuring both deadlines are met for both standard and rush assignments.

Maintain direct adherence to the company and Bank security procedures.

Performance of other duties as assigned which will enhance the units support capabilities and success.

EDUCATION & EXPERIENCE: 3-5 years of operations experiences and an in-depth understanding of the Canadian Investment Industry.

The incumbent must be a creative, self -starting, results-oriented, and highly motivated individual with good analytical skills in order to apply this knowledge to provide resolution to complex business problems The incumbent must possess good communication skills, both verbal and written, to provide client support, and maintain documentation Excellent mathematical, conceptual, analytical and problem
– solving skills Ability to effectively prioritize and handle multiple initiatives with varying degrees of urgency and differing deadlines Strong attention to detail and ability to recognize errors and ensure accurate results Sound knowledge of systems/application and computer technology and strong Excel knowledge Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas.

Guided by our purpose: “for every future”, we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone.

If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.

If you require technical assistance, please click here .

Candidates must apply directly online to be considered for this role.

We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.