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Call center representative

OGS Recruiting

This is a Full-time position in Ottawa, ON posted November 28, 2019.

Job Description We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information, booking appointments and resolving technical issues.***Must be available to work Evenings and Weekends. Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesBooking appointmentsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills$15/hr Company Description The Ontario Green Savings culture is one of empowerment, support, team building, acceptance, and loyalty.

The Ontario Green Savings organization embraces the concept that a chain is only as strong as its weakest link.

We believe strongly that the welfare of our staff, customers and our overall organization are served by a positive and welcoming environment.

Ontario Green Savings also seeks to foster a culture which promotes the achievement of its charitable aspirations through designated charitable projects.