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Cardinal Meat Specialists Limited: Business Support Analyst

Cardinal Meat Specialists Limited

This is a Contract position in Montreal, QC posted March 21, 2021.

Cardinal Meat Specialists is a family-owned business that has been operating for more than 50 years, specializing in ground and fully cooked meat products.

Tenets of innovation and partnership with customers, have led to numerous firsts in the meat industry in the areas of food safety, forming and technology design in the North American market.Our focus on quality products and service has been recognized by Canada’s premier restaurants, grocery and retail chains, and independent operators.

Cardinal Meats is truly dedicated to providing a positive and rewarding work environment for its employees with training, recognition, and special events.OUR CORE VALUESPassion [Love what you do]Dedication [When the going gets tough, the tough keep going]Accountability [Own involvement in solutions]Dreams & Goals [Work towardsyour dreams]Honesty & Integrity [Always do what is right] THE POSITIONReporting directly to the Information Technology Manager, the Business Support Analyst is primarily responsible for providing ERP application and process support across all functional areas in the company.

The Business Support Analyst will support development of increased functionality of systems by working with stakeholders to determine complete and correct business requirements at the beginning of projects.

In addition, the Business Support Analyst will maintain and develop query/report development.Specific Accountabilities:
·Live our Core Values
·Ownership all of ERP related incidents from initial stages through to resolution.
·Maintenance of incident database by user, functional area and status.
·Detailed root cause analysis of incidents to identify improvement opportunities.
·Provide technical support to operations in support of the successful execution of the ERP MES system.
·Champion continuous improvements of processes and system use for all business operations.
·Work with business stakeholders to develop requirements and provide guidance to developers on solutions.
·Design, implement, streamline and support company reporting requirements across all business areas.
·Facilitate business during user acceptance testing.
·Support the development and maintenance of all system related documentation as per established procedures and documentation standards.
·Demonstrated Servant Leadership.
·Coverage for planned and unplanned absences which would compromise our policies, procedures and programs.
·Safety, Quality, Productivity.
·Acts within Company Philosophy
·Seek continuous improvement in company policies and procedures.
·Follow company policies and proceduresIdeal Qualifications:
·5 years hands-on experience supporting ERP or MES systems
·Experience with CSB Systems ERP/MES software system preferred
·Supply chain / manufacturing experience preferred
·Formal Project Management Lifecycle
·EDI experience an asset
·Excellent oral, written and communication skills essential
·Ability to facilitate groups TECHNICAL:
·ITIL Certification, Agile or Lean Six Sigma certification preferred
·Power BI, Power Query, DAX
·MS Visual Studio
·Microsoft Report SQL Server Reporting Services (SSRS)
·SQL query language
·High proficiency with MS Office Suite applications including SharePoint, Excel Power Query TO APPLY Please send your resume and cover letter to: careerscardinalmeats.comWe thank all applicants, however only those under consideration will be contacted.Accommodations for applicants with disabilities are available upon request.Please notify H.R.

if required.