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Confidential: Technical Support Representative – Work From Home

Confidential

This is a Full-time position in Summerside, PE posted November 18, 2020.

We are newly hiring for a great opportunity to get in from the start with our global organization as we expand and grow our footprint in Canada!

We are looking for exceptional entry-level Technical Support Representatives who can provide great experiences to customers, resolve customer concerns and build loyalty, and help grow the business.

Be amongst the first to show your interest in joining us by completing this short survey so we can get to know more about you and your work desires.

We appreciate your input!

This is a work from home opportunity as an entry-level Technical Support Representative offered to those who reside in either British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Ontario and Quebec.

This is a job where you can work from the comfort and safety of your own home permanently.

About the opportunityYou’ll experience an exciting fast-paced career, where you can go as far as your ambitions can take you, while working with upbeat professionals and other enthusiastic Technical Support Representatives who provide solutions to some of the most successful organizations in the world!

We are passionate about delivering great results for our clients and it all starts with you, our new team member.

As a Technical Support Representative Team MemberAccept inbound calls handling customer technical inquiriesProvide product set-up and configuration of routers and WIFI connectivityAssist customers with how-to’sSchedule installs and truck rollsBasic troubleshooting and effectively resolve issues and concernsWork with a fun and encouraging remote work groupPaid training and access to a company benefits to support your well-beingWhat you will need Fluency in EnglishExceptional technical support and communication skillsAbility to thrive in a dynamic environmentPreferably technical support experienceHighschool diploma or moreThe Equipment You’ll NeedYour own computer with a USB drive and a USB HeadsetAbility to hardwire (ethernet) direct to your home router To submit your information, complete this survey.

We are a proud to be an equal opportunity employer and embrace and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity.

We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength.

It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way.