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Customer Service Admin

Lakeside Performance Gas Services

This is a Contract position in Fredericton, NB posted October 2, 2021.

Now Scheduling Interviews Join Lakeside Performance Gas Services as a Customer Service Admin to deliver superior service responding to customer inquiries, maintaining accurate data entry, correspondence, record keeping and filing.In this role, you will spend approximately 50% of day fielding inbound calls from customers and the other half processing information and performing administrative duties.

Currently ahybridremote work positiontraining period will be conducted 100% in the office.

Enjoy a positive, welcoming work environment with a fast pace and variety of work each day; casual dress code; and advancement opportunities COMPENSATION/BENEFITS: Starting at $18/hour (depending on experience) Benefits to include: Extended medical/health; RRSP after 30 days; vacation days PRIMARY RESPONSIBILITIES: Receive, process, and schedule requests for residential/commercial service as appropriate.

Maintain regular and consistent communication with technicians and customers.

Be responsive to customer requests and schedule timely service appointments.

Review work orders for accuracy and completeness.

Multitask efficiently using several Windows applications simultaneously to verify customer information, determine theroot cause of any issue and provide the proper resolution Ensure filing is accurate and updated correspondence is available as necessary in support of records integrity.

YOUR EXPERIENCE: 1-2 years Administrative and/or customer service experience Experience in office administration/office setting is an asset Ontario high school diploma or equivalent Post-secondary diploma in Business Administration or equivalent, preferred Job Requirements:Working as a Customer Service Admin, You Should Have: A Passion for helping people Stellar attendance and punctuality are a must Suitable at home work environment Motivation to be a consistent performer COMPANY OVERVIEW For over 20 years, Lakeside Performance Gas Services Ltd.

has been proudly serving the natural gas industry across Ontario and Quebec in partnership with top Utilities service providers.

The company further excels in providing innovative solutions to its customers and extended group of clients.

Headquartered in Mississauga with satellite offices throughout Ontario, the company values its dedicated group of personnel who consistently provide customers with the highest level of support.