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Customer Service and Sales Representative (inbound calls)

Nordia Inc.

This is a Full-time position in North Perth, ON posted June 10, 2019.

Is the customer service position a fit for you?

You’re known to be a friendly and dynamic individual and it shows?

You truly want to learn the rope in a call center environment and get your career moving?

You are passionate about succeeding and you can talk to it?

If such is the case we want to hear from you We are looking for empathic, friendly and dynamic representatives who like to serve people, who are interested in wireless devices and technology, and who want to talk about it.

On a daily basis, our representatives respond to calls from Canada’s largest communications company.

At Nordia people are really at the heart of our business.

Our top priority is to provide a stimulating and rewarding environment for our employees, with total compensation among the most competitive in the industry.

Our representatives confirm the success of this partnership: according to the 2018 employee survey, 84% would recommend Nordia as an employer to their family and friends What you will do: Provide support to billing requests; Enhance customer satisfaction by providing a courteous, professional service aligned with the high quality standards expected; Sell complementary solutions based on the client’s needs.

What you will need: High school diploma (completed); Must be available to work afternoons, evenings and fair share of weekends; Prior experience in wireless department (an asset).

Ability to organize and multitask efficiently.

What we offer: Competitive base salary and performance based incentive plan; Full time schedule (35 to 40 hours per week); Fully paid professional training and support to help you reach your potential Complete benefits plan after 6 months of service including: Comprehensive insurance (medical, dental and life insurance); Great discounts on telecommunications products and services.

Discover Nordia Waterloo at: http://www.en.nordia.ca/waterloo-opportunities Hiring date effective: June 24th