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Customer Service Clerk – FULL-TIME

American Iron & Metal

This is a Contract position in Kamloops, ia posted October 10, 2021.


Get ready to immerse yourself in a professional playground of cars.

Become our clients’ ally to provide the best customer service.

At Kenny U-Pull, we adhere to high operational standards to maintain an organized and efficient workspace where we repurpose cars and their parts to give them a second life.

Join our team in one of North America’s leading companies in the self-service auto part industry.

It’s simple: we do it right.

We aim for excellence.

This position is eligible for an annual retention bonus of up to $1050 Job Description Welcome and guide customers in the store, in the yard or in our various neighboring branches; Provide advise to customers on their questions, including different car parts, vehicle models in inventory, our return and exchange policies, etc.; Identify customer needs and materialize sales opportunities for our various products; Operate the cash register and carry out transactions; Perform transactions related to the purchase of vehicles.

Ex: reception of towed vehicles, vehicle verification, setting up the file in our system, etc.; Fill, place, organize and dust batteries, tires and windshield washer cans on shelves in the store; Perform cleaning tasks in the store, in the parking lot and in the yard occasionally; Look into bags, toolboxes and wheelbarrows at the entrance and exit of the store for any forgotten parts or for tools not authorized in the yard; Assist in clerical or support tasks for the production department or for management.

Ex: Perform audits, take pictures of vehicles, mark cars for production, etc.; All other related tasks.

Qualifications Be engaged and able to hold a conversation with customers; Offer an excellent customer service; Reliability, attendance and punctuality; Be resourceful; Pay attention to details; Be able to lift items up to 30lbs; Knowledge of automotive parts (asset).

Additional Information Hours: We are open 7 days a week, from 8:30 AM to 5:30 PM; Ability to work indoors and outdoors in a changing environment; Full-time and permanent position.

What We Offer Group insurance after 3 months Group RRSP after 6 months Possibility of overtime; Bonus plan; Employee discounts; Free parking; Uniform provided.

American Iron & Metal and its subsidiaries offer equal employment opportunities to everyone.

Only applicants selected for an interview will be contacted.