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Customer Service Professional


This is a Contract position in Montmagny, QC posted April 4, 2022.

Adecco is currently hiring for a Customer Service Professional to work for our client located in Montreal.

To qualify for the Customer Service Professional role, you must have excellent communication skills and must be a team player, with a positive attitude, and is self-motivated.

Our client is a large, reliable, and reputable organization within the financial services industry.

This is a 6
– months full time contract with possibility of extension , paying $21.00 /hr.

Open to candidates from Ontario, Nova Scotia, and Quebec.

Shift hours are from 8:00 a.m.

to 8:00 p.m.

eastern standard time Customer Service Professional Responsibilities: Provide a high level of service to external and internal customers for all the client’s mainstream products and/or knowledge of a specialized function Responsible for managing all Travel related calls Respond to all customer service inquiries, answering a standard number of calls and related investigation work by following set procedures and utilizing administrative expertise Ensure positive and effective relationships are maintained with customers Act as primary contact for customers’ requests by researching the problem/issue through interaction with multiple internal departments to find the appropriate information and solution Proactively work to identify and correct customer issues, resolve customer complaints and concerns, and coordinate with other staff and departments as required Customer Service Professional Qualifications: Completion of high school required Previous experience customer service or contact center environment is an asset Fluency in English is mandatory Excellent communication skills (written and verbal) Excellent customer service negotiation skills with the ability to maintain a positive customer relationship in a very difficult situation Strong time management, interpersonal and communication skills required If you are interested in the Customer Service Professional role to work a in Montreal, QC please apply today.

CAB6602 j MoreInformation