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Customer Service Representative

Randstad

This is a Contract position in Victoria, BC posted October 14, 2021.

Are you looking for a new job that will let you exercise your customer service muscles?

Do you enjoy talking to many different people each day and helping them out?

Do you love asking the right questions to provide the right solutions?

Do you enjoy getting to work with a rapidly growing company with lots of room for advancement?

Then we might have just the job for you We are looking for Customer Service Representatives to work in East Ottawa You’ll be responsible for providing world class customer service to callers over the phone and in person This Ottawa office is a great space to work and we know you’ll love it here Advantages You’ll love working here Here’s why:
– Work Monday-Friday
– Hours 8-5 pm (rotating Tues and Thurs 10-7 shifts)
– 2 weeks vacation
– Medical, Dental, Insurance Benefits available after 3 months
– Starting at $22/hr Responsibilities What you’ll need to do here:
– Answer incoming calls in a timely manner
– Create all orders, quotes or bids in the computer, using already established procedures, pricing etc.

from the Sales Manager, ensure accuracy of information.

– Schedule appointments with customers who have large projects such as whole home renovation, multiple bathrooms, to determine their needs and recommend the best solutions.

– Perform follow-up calls with customers
– Assist in-person customers
– Other duties as assigned Qualifications What you’ll need to be successful:
– 2 years of customer service experience
– 1-2 years of sales experience
– Fluent English required, French is considered an asset
– Track record of customer success
– High level of comfort with MS Office suite, ERP or Order entry systems
– able to manage stress and work in a fast-paced environment Summary Please apply by… Visiting www.randstad.ca and apply through the posting You can also… E-mail us at: callcentreottawarandstad.ca (please use “CSR” as the subject line) We appreciate all applications, however, only those who meet the requirements for this role will be contacted.

Erin, Rikki Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.