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Customer Service Representative

Manpower

This is a Full-time position in Red Deer, AB posted July 17, 2019.

Customer Service Representative Manpower is currently seeking a Customer Service Representative for a contract position in Red Deer, AB.

Responsibilities: Respond to shopper’s requests and inquiries, via telephone, email, or in-person, responding in a professional, knowledgeable, and friendly manner Maintain a thorough knowledge of the Centre’s services, stores and locations, merchandise, and upcoming special events and promotional services Develop and maintain strong relationships with retailers and educate on the Centre’s services Proactively seek opportunities to create memorable customer interactions, going above and beyond to assist customers, and provide exceptional service Comply with the roof access, lost and found and wheelchair/stroller sign-out procedures.

Support the Centre’s gift card program including handling cash, credit and Interact payment, and reconciling receipts Complete administrative tasks and conduct all service functions related to the Concierge Desk Assist with promotional and special events as required Provide gift wrapping for customers and assist with other related duties Experience: Experience in a similar position with exceptional customer service skills Intermediate skills in Microsoft Office (Excel and Word) Strong organizational, planning and time management skills Excellent oral and written communication skills Strong attention to detail and problem solving skills Ability to prioritize workload and handle competing priorities and deadlines Positive and friendly “Customer First” attitude Flexible schedule and with the ability to work at least three days per week on weekdays, weekends, and holidays Please email your resume directly to [Click Here to Email Your Resumé] or call 403.298.4395.

Alternatively, you can view our current open positions on manpowerab.com Even if this one might not be the one for you, please do not hesitate to send your email to [Click Here to Email Your Resumé] and let one of our Talents Management Consultants connect with you about our other opportunities.

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