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Customer service representative

Fuze Hr Solutions

This is a Full-time position in Dorval, QC posted June 8, 2019.

Are you looking for a fulfilling role as a customer service representative?

Do you have relevant experience in the field?

If so, we would like to meet with you!

We are currently looking for a Costumer service representative to be part of our clients’ team of professionals specializing in the fashion industry.

Your tasks as a Costumer Service Representative: Handle all incoming calls and e-mails in a timely, efficient and professional manner Process all returns received with attention, accuracy and timeliness Identifying and assessing customers’ needs to achieve satisfaction Extract and analyze the return requests Replace and suggest new styles Build trust with customer through open communication Requirements for the Costumer Service Representative: Strong written and interpersonal communication skills in both French and English Ability to multitask, prioritize and manage time effectively Autonomous and resourceful Capacity to take initiatives and make decisions Ability to work in a fast-paced environment and under pressure Strong computer skills including knowledge Don’t miss this opportunity, apply now!