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Customer service representative bilingual

Proactiv

This is a Full-time position in Montreal, QC posted October 10, 2019.

Job Description We are seeking a Customer Service Representative Bilingual to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skills Company Description We focus on energy efficiency and environmental initiatives.

By allowing you to replace your old, obsolete water heater with new energy-efficient technology, we help make a responsible easy choice helping our customers achieve substantial savings that you can see on your first electricity bill.Help us build a better Quebec.