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Customer service representative bilingual

Compunnel

This is a Full-time position in Montreal, QC posted May 10, 2019.

Hello,This is Parth from Compunnel Staffing.

I was reaching out to you in regards to a job opening.

Kindly reply me back if you feel interested.

I am also emailing you the job details below:Position: Customer Service Representative Bilingual (English and French) Location: Montreal Quebec Canada Duration: 12 MonthsKey Accountabilities:
• Accurately and Thoroughly handle increasingly complex customer requests service at the initial point of contact
• Effectively administrative Multiple use systems to resolve inquiries, dans le defined standard services
• Take a proactive role in Identifying and reporting areas of concern customer Continuing (trends) and make recommendations to help develop and implement strategies to address the issue of servicedelivery
• Identify opportunities and make recommendations to improve operational processes and practices
• Responsible for Contributing to a collaborative strong team and building customer working relationships while providing good Excellent customer service
• Keep current with company policies, procedures and processes
• Meet expectations relative to productivity, accuracy and service excellence* Position with dirty NO* Must be available Monday to Friday 8:00 AM to 8:00 PMQualifications
• Customer focus and service skills
• Ability to build positive relationships entre customer / company
• Commitment to Achieving high levels of service excellence
• Ability to work with minimum gold indépendamment direction Within a team
• Excellent communications skills (verbal and written) in English and French
• Analytical and problem solving skills
• Assuming responsibility and Taking ownership up to resolution
• Knowledge of our business policies, procedures and concepts
• Ability to Effectively organizes, prioritize and multi-task
• Attention to detail
• Post-secondary education with industry certification is preferred gold equivalent work experience
• Ability to work collaboratively with teams and peersBest Regards Karan MadanE: kmadan@compunnel.com USA: (609) 606-9010 Ext: 1305, Canada: (437) 537-5333 Ext: 1305F: (609) 750-0981www.compunnel.com Company Compunnel Software Group has dedicated 18 years to envisioning and developing customized solutions designed to help our partners and clients get the most out of the latest technology.

Founded in 1994, Compunnel has since grown to become a global leader in multiple venues including IT consulting and staffing, custom business application development, eLearning and enterprise applications.

Compunnel has been recognized as one of the 50 fastest growing privately held companies in the United States by Inc.

magazine.

Compunnel is ISO 9001:2008 certified and is one of Microsoft’s Gold Partners.

Over the years, Compunnel has enjoyed a rich and varied industry experience.

We have developed more than 5,000 websites, many robust business applications and software as well as technical eLearning courses.

Our Clients, which include Fortune 500 companies and come from an arena of industries ranging from health care and manufacturing to retail, technology and finance, know they can rely on Compunnel to deliver customized and comprehensive solutions to complement your business and technical objectives.