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Customer service representative – call centre (bilingual) – laval

Nordia Inc.

This is a Full-time position in Laval, QC posted July 12, 2019.

Description Is the Customer Service and Order Processing position a career fit for you?

You are detail oriented?

You have an interest in technologies and security solutions?

If that’s the case, you should join our team!

What you’ll do: The Customer Service and Order Processing Representative completes data entry tasks to fulfill orders made by customers.

On occasion, the representative will speak with a customer in order to schedule or re-schedule a service installation appointment.

On a day to day, the representative is processing orders from Bell Smart Home customers, one of North America’s leading security companies, protecting businesses, families and communities alike.

What you’ll need: In order to join our winning team, you will be expected to demonstrate essential skills to fully enjoy the experience: Bilingualism (English & French) is mandatory; Able to multi-task (think, talk and type) on calls; In addition, you will be required to: Have obtained a high school diploma; Be available to work: Weekdays: between 10:00 am and 9:00 pm Saturday and Sunday: between 10:00 am and 9:00 pm What we’ll do for you: For starters, you will enjoy a competitive base salary along with a monthly incentive that will reflect your skills and day to day engagement toward objectives.

As a complement, you will receive a weekend premium and bilingualism premium recently increased to $1 / worked hour.

After six (6) months of continuous service, all of Nordia active employees enjoy a full range of benefits covering their different essential needs.

What makes Nordia the best place to work: At Nordia, people are at the heart of our business and our top priority is to provide a rewarding environment for our employees.

That’s why we are proud to offer the most competitive compensation in the industry, a stimulating work environment and excellent benefits.

Our employees confirm it: according to the latest 2018 internal survey, 84% of them would recommend Nordia as an employer to their family and friends!

Discover Nordia Laval Class starts on August 12, 2019