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Customer Service Representative

DRAKKAR

This is a Contract position in Miramichi, NB posted June 8, 2021.

ABOUT THE JOB Join a “Great Place to Work®” certified team from the comfort of your home Our client supports international brands deliver an unforgettable customer experience which promotes loyalty and business development, based on a guiding principle, simple human contact for a lasting relationship.

As a Customer Service Representative with strong English fluency skills, you will have the opportunity to bring this principle to life throughout all of Canada.

YOUR RESPONSIBILITIES Manage customer requests daily and provide them with accurate information Provide solutions tailored to customer needs Provide exceptional customer service and experience OUR OFFER Work from home Join a Great Place to Work® certified team Comprehensive training and ongoing coaching Opportunities for career growth A relaxed, dynamic and supportive environment that allows you to be part of a collaborative, friendly and inspiring team Access to rewards and discounts OUR REQUIREMENTS English fluency College diploma or equivalent A minimum of six (6) months of experience in customer service Exceptional communication skills Access to a computer, USB headset, USB flash drive and telephone (landline or cell phone) Access to a quiet, private area within your home where you can work without any disturbances Our client company has been certified by Great Place to Work® after a thorough and independent review by the Great Place to Work Institute® Canada.

This certification is based on the direct feedback from employees, provided through an anonymous, large-scale survey, regarding their workplace experience.