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Customer Service Representative (CSR) – Full Time Positions

FSS Inc.

This is a Part-time position in Victoria, BC posted May 8, 2022.

This office is seeking a full-time Customer Service Representative who is career minded and possesses unmatched people skills.

This is an entry-level opening NOT in a call center environment.

As a result of clients placing a high value on the more personalized approach and excellent customer service delivered by the customer service team, there is a new opening for the expansion of the retail campaign.

Our company has partnered with several Fortune 500 and Fortune 100 companies Nationwide as well as locally.

With these partnerships, we help our clients with their company branding, we help advertise their company and what they have to offer, and we host events in their names to help them gain a larger clientele base.

Our thorough training program ensures each and every one of our employees are equipped with the tools necessary to thrive within our business.

We only promote from within so growth opportunity within our office is definite.

We also guarantee a full 40 hour work week which is great for students and college graduates looking to start their career but hasn’t had much training elsewhere.

Responsibilities Will Include: Customer service Handling customer complaints and escalations Completing sales using our current POS Be able to provide product knowledge Assisting with maintaining sales targets What We Offer: Dedicated career paths for all positions.

We believe in promoting from within, there are opportunities to move to different areas of the company Job Requirements: Who We Are Looking For: Customer Service Representatives will ensure the delivery of excellent customer service while building solid customer relationships.

We accomplish this by handling questions and concerns with speed and professionalism.

Qualifications: Positive attitude High school diploma or GED Friendly and helpful personality A willingness to learn and grow