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Customer service representative – loyalty – moncton

Nordia Inc.

This is a Full-time position in Moncton, NB posted October 8, 2019.

Description Customer service for more than $50,000/year?

That’s a career!

Loyalty specialist, inbound calls In most places, customer service is just an entry-level job.

At Nordia, it’s the beginning of a career.

When we hire you, we want you to stay.

We want you to succeed.

We want you to tell your friends about us.

That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize your potential.

So how much will you earn?

Our customer loyalty specialists earn on average $52,000 per year in total compensation.

That includes base salary, premiums and bonuses.

On top of that, we have a complete benefit plan and lots of other perks (such as great discounts on telecommunication products and services) OK.

So what will you do?

Let Jessica explain: “Whatever the situation, I anticipate the customer’s needs and explore every option to offer the best solution possible.

For example, if they believe their bill is too high, I’ll break down the charges and see what options are available.

I’ll develop a personalized plan that suits their needs.

If they are unhappy about something, I’ll try to figure out the reasons and do everything in my power to fix it.

When the customer says “Thanks”, I realize how important my contribution is!” (Jessica, Loyalty specialist) Sound good?

Here’s what you need to succeed: You have a genuine desire to help others – customer service is your strength.

You’re great at paying attention to details; solving problems is something you enjoy.

You’re a solid multitasker, comfortable with a computer.

Finally, a flexible schedule is key – we have to be able to serve our customers when they need us (during the day, evening or weekends) – that’s what service is about!

So what is it?

Same-old, same old or the beginning of your career at Nordia?

Apply now.

Did you know that for the last four consecutive years, more that 8 out of 10 employees recommend Nordia to their family and friends?

That’s the best endorsement we can have!

Learn more: Class starts November 11th by Jobble