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Customer service representative /représentant service clients francais

Proactive Energie

This is a Full-time position in Montreal, QC posted November 6, 2019.

Job Description FRENCH IS ABSOLUTELY REQUIREDWe are seeking a Customer Service Representative Bilingual to join our team!

You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:Handle customer inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and services​Qualifications:Ability to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsplease contact 438-808-1562 FRENCH IS ABSOLUTELY REQUIRED Company Description We focus on energy efficiency and environmental initiatives.

By allowing you to replace your old, obsolete water heater with new energy-efficient technology, we help make a responsible easy choice helping our customers achieve substantial savings that you can see on your first electricity bill.Help us build a better Quebec.