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Customer service specialist

Make Space Inc.

This is a Full-time position in New Westminster, BC posted August 14, 2019.

We are seeking a Customer Service Specialist/investor Relations representative to join our team! You will be responsible for helping customers/investors by providing product and service information and resolving technical issues.Responsibilities:Handle customer/investor inquiries and complaintsProvide information about the products and servicesTroubleshoot and resolve product issues and concernsDocument and update customer records based on interactionsDevelop and maintain a knowledge base of the evolving products and servicesProvide some EA support to the CEO (travel planning, meeting scheduling, etc.)​Qualifications:Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clients/investorsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsMS Office Skills