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Customer Service Support for Exercise Equipment Company

Arise Work from Home Customer Service

This is a Full-time position in Squamish, BC posted December 2, 2021.

Do you enjoy working out in your spare time?

Consider yourself the fitness buff among friends and family?

Take advantage of this work-from-home opportunity to provide customer service support for an innovative Exercise Equipment Company client program.

About Arise:

Arise connects small call-center businesses, run by people like you, to prestigious Fortune 500 clients through a virtual platform.

Arise provides the clients, you provide the service.

YOU have the power to choose your clients and schedule from the comfort of your own home.

You have the opportunity to live your work-from-home dream.

When you own your own business, you’re the boss.

This Exercise Equipment Company provides an interactive fitness platform, pioneering connected, technology-enabled fitness and the streaming of immersive, instructor-led boutique classes to members anytime, anywhere.

The Exercise Equipment Company makes fitness entertaining, approachable, effective, and convenient through their world-class instructors.

What to Expect:

• Ensure a seamless, on-brand experience throughout the end-to-end member journey

• Provide personalized and elevated support for members whenever they need assistance

• Provide exceptional customer service via phone, email, and the occasional chat

• Earn the trust of the customers

• Educate customers on the product for optimal understanding, ease of use, and accessibility

• Offer solutions quickly and be conscious of their time as well as your own

What It Takes To Succeed:

You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience, and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations.

Excellent written, listening and verbal communication skills are a must.

It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.

No degree necessary – This great work-from-home opportunity for anyone who is ready to invest in themselves and work hard on their own terms!

Sign-up and run your own customer support business or work as an agent for a Service Partner company already on the platform.

Prior to servicing a client opportunity through the Arise® Platform, a series of assessments and a virtual certification course must be successfully completed.

Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client program.