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Desktop Support Analyst

Robert Half Technology

This is a Full-time position in Edmonton, AB posted August 15, 2019.

Ref ID: 05110-0011066846 Classification: Desktop Support Analyst Compensation: DOE Do you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users?

You might be interested in Robert Half Technology’s new Desktop Support Technician role.

This Desktop Support Analyst role is long-term temporary in nature and is located in the Edmonton, Alberta, area.

Your responsibilities in this role
– Interact regularly and effectively with ticket submitters
– Rectify computer problems, and suggest appropriate action/solutions
– Provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems
– Deliver computer desktop support in accordance with established policies and procedures
– Preserve, inspect, and mend computer systems, hardware, printers, and computer peripherals
– Arrange hardware repairs with the appropriate vendors
– Create records of daily data communication transactions, issues and remedial actions taken or installation activities
– Knowledge of Remote Support
– Comprehensive knowledge of Desktop Support
– Desktop support or related experience
– Experience writing procedure manuals, user instructions, business correspondence, and general report writing Technology doesn’t change the world.

People do.

As a technology staffing firm, we can’t think of a more fitting mantra.

We’re extreme believers in technology and the incredible things it can do.

But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies The intersection of technology and people — it’s where we live.

Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies.

Whether you’re looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology.

We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job.

And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology.

An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking ‘Apply Now’ you are agreeing to Robert Half Terms of Use .