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English Customer Service Agent (call center)

Randstad Canada

This is a Contract position in Ottawa, ON posted June 10, 2019.

In this role the Customer Service Agent will support the relationships with clients by doing inbound in a timely and accurate manner.

He or she participates in the development of the team, and acts as an expert in the matter.

Responsibilities:
– Responsible to enter and maintain the information in multiple computer systems
– Provide quick and accurate responses in accordance with the service standards set in place and responds to requests transmitted in hierarchical recourse
– Offer a solution to the customers to best fulfill their requests
– Deliver the best customer experience by responding to customer inquires in a professional attitude If you have any experience in an environment of customer service, retail, restaurant or call center call us today.

You must be available between 7 am and midnight (Monday to Sunday) on rotational shifts.

Advantages
– 14$ per hour
– English speakers
– One of the fastest growing call centers in Canada
– Medical & Dental Benefits from day 1 (Available to purchase from Randstad Advantage)
– Immediate hiring
– Conveniently located in the west end of Ottawa
– Entry level opportunity
– All welcome to apply
– Great work culture & work/life balance
– Career progression opportunities
– Weekly Pay Qualifications
– Previous experience in customer service, sales, retail or call center is an asset
– Excellent communication skills in English
– Detail oriented & organized
– Computer skills
– Problem solving skills
– Knowledge of MS Office Suite
– Full time availability including weekends Here’s how you can apply:
– Apply directly on randstad.ca
– Email your resume to yasameen.aljanabirandstad.ca with subject line ”Ottawa”
– Call us at 905-814-6554 ext 1 and ask to speak to Yasameen Looking forward to hearing from you Yasameen, Ghorden, Carrie, Oksana, Mélyssa, Briyanka Phone Number: 905.814.6554 Fax Number: 905.814.4921