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Housing Support Coordinator

Thresholds Homes and Supports

This is a Contract position in Richmond Hill, ON posted April 30, 2021.

Thresholds Homes and Supports Inc.

is a community-based agency that promotes recovery and improved quality of life for people who are experiencing mental health and addiction issues by providing affordable housing and individualized, flexible support services through our wide-ranging programs offered throughout Waterloo Region and Wellington County.

Our staff are committed and passionate about what they do, and take pride in the difference they make in our community.


We also take time to recognize each other and have fun SUMMARY OF THE POSITION As the Concurrent Supportive Housing (CSH) Coordinator, your primary responsibility will include providing support coordination, individualized planning, supportive counselling, crisis support and overall assistance to reach recovery goals of individuals who experience mental health and substance use issues.

You will be working as part of a team, and in collaboration with community partners.

HOURS OF WORK The CSH will work thirty-five (35) hours per week, with the hours being flexible to the needs of consumers.

The CSH may be required to work a minimum of one (1) evening per week.

CSHs will participate, on a rotating basis, in the agency’s on-call system.

This is a temporary full time position till December 31, 2021.

ESSENTIAL QUALIFICATIONS: Post-secondary degree in human services / human sciences or related field.

Minimum three (3) years’ experience within the community mental health field working with adults recovering from serious mental illness, addiction or supportive housing.

Supervisory experience, with demonstrated ability of being a highly effective communicator with strong interpersonal and teamwork skills.

Experience in supporting individuals experiencing acute crisis and where possible taking action that is consistent with the consumer’s crisis plan of action Prioritizing and organizing work is second nature and able to make recommendations Sound knowledge of community resources and the ability to liaise with community agencies, generic services, mental health professionals, specialized health care, recreation and leisure opportunities and vocational programs Ability to advocate and liaise with housing providers, landlords, boarding homes, shelter operations and operators of other housing facilities Proficient in the use of Word, Excel, electronic record keeping and data collection systems as well as OCAN and CRMS Strong assessment skills and demonstrated ability to assess complex situations and make appropriate decisions independently Certification in First Aid/CPR, Non-Violent Crisis Intervention and suicide risk assessment preferred Must have a valid Ontario driver’s license, relevant insurance and use of a reliable vehicle Able to successfully complete and provide a current Police Vulnerable Sector Check