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HR Business Partner Operations

Amica Mature Lifestyles Inc.

This is a Contract position in Toronto, ON posted September 15, 2023.

About Us

At Amica we are united in our purpose to provide the best care in Senior Living in a supportive environment. We are setting a new standard for senior living in Canada by combining unparalleled premium hospitality and amenities with expert care and support to deliver a personalized senior living experience. We are committed to enriching the lives of seniors now and as their needs change, and offer Independent Living (IL), Assisted Living (AL) and Memory Care (MC) lifestyle options. Established in 1996, we own and operate 31 residences in British Columbia, Alberta and Ontario, and continue to grow in select markets. Find out how you can become part of a team where you belong and make a real impact every day.

The Opportunity

The Regional Director, Hr Business Partner acts as the People Business Partner to 5-7 Amica residences across the greater Toronto area. This is an exciting opportunity for a well-rounded, seasoned HR Generalist who will thrive on providing hands-on support to a team of leaders who are passionate about making a difference in senior’s lives. Based in the Toronto area, you will travel frequently to our various residences to provide support, guidance and solutions in employee & labor relations, leadership development, talent acquisition, performance management, and training. You are passionate about coaching leaders in alignment with the organization’s culture and strategy. As a member of the regional operations team, you will ensure regional alignment and execution of the organization’s key strategic initiatives.

What you will be doing

  • Work with Local Leaders and the Regional Team to identify, create and implement people solutions that enhance business performance
  • Support Residence-based leaders in maintaining positive team member relations
  • Participate as a member of the Regional Operations Team, including preparing for, facilitating and/or contributing to quarterly Business Performance Reviews
  • Support performance management process, leadership review process and annual merit process
  • Drive annual team member engagement survey participation and help build and rollout action plans with residences
  • Ensure Team Members are conducting appropriate basic training, meeting all regulatory training requirements and all new hires go through full learning paths
  • Review, analyze and consult on people metrics (turnover, compliance reporting, vacancy metrics, etc.)
  • Provide support and coach Residence Leaders on all Team Member relations matters and follow up to ensure culture is maintained and operational risk minimized

What we’re looking for

  • You have a degree or diploma in Human Resources or related program. Business Administration and/or Psychology will be considered an asset
  • You possess a minimum of seven (7) years of experience in a HR Generalist/HR Business Partner role, ideally supporting employees in multiple locations
  • Some experience supporting Labour Relations is required
  • Experience working with seniors would be considered an asset
  • You have comprehensive knowledge of current HR policies, processes and best practices that drive a healthy workplace through effective recruitment and onboarding, employee engagement, development and rewards, and recognition
  • General knowledge of various employment laws and practices in Ontario
  • You are skilled at utilizing problem solving and coaching skills to support leaders in enriching the lives of our team members and leaders
  • Ability to travel frequently within Canada as required

At Amica Senior Lifestyles we are passionate about working together in a supportive and inclusive environment that fosters innovation and turns ideas into action. We remain committed to creating workplaces that reflect the communities in which we operate. We are actively seeking applicants from all religions and ethnicities, LGBTQ2s+, Black, Indigenous, racialized people, and persons with disabilities and encourage people from all backgrounds to apply for our positions.

Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the Bona-fide requirements for the open position. Applicants need to make their requirements known when contacted.