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Impact Recruitment: Support Analyst

Impact Recruitment

This is a Full-time position in Port Coquitlam, BC posted February 16, 2021.

Job DescriptionOur client is revamping their technology team and looking for the best and brightest IT Support Analyst to join them!

ABOUT OUR CLIENT We are working with one of Canada’s largest and most recognized mortgage lending brokers.

As they revamp their technology team, they are looking for an organized and proactive IT professional to join the group and support on some exciting upcoming projects.

ABOUT THE OPPORTUNITY As a Support Analyst, you will directly support employees by providing technical support and maintenance of IT user accounts.

Some of your day to day duties will include: Monitor and respond quickly to incoming requests related to IT issues.Maintain computer systems and act as support if any system goes down.Responsible for PC’s, Printers, Servers and related equipment (monitor, keyboard, mouse, hard drive, etc).Maintain user PCs, including upgrades and configuration as needed.Assist with onboarding of new users.Keep inventory of all equipment, software, and license users.Install, configure, and upgrade PC software.THE REQUIREMENTS CompTIA A+ Certification 2+ years’ experience in an IT role, preference for candidates from a professional service firm Strong knowledge of Microsoft 365Self-motivated and a team playerExcellent verbal, written and presentation communication skillsExceptional customer service mindset, with a sense of urgency COMPENSATION $45,000 $55,000/ year DOE 2 weeks vacation Benefits – Dental, Travel, Life InsuranceExcellent culture, priority for mental well-being and work life balance HOW TO APPLYPlease apply directly to this posting with the most recent version of your resume.

If you would like to speak with us regarding this position, please contact Bridget O’Connor at 604 689 8687 ext.

250 or email

To learn more about our open positions, visit us at impactrecruitment.Ca.

ABOUT IMPACT RECRUITMENTSpecializing in a wide variety of industries and verticals, Impact Recruitment is passionate about matching exceptional talent with exciting new opportunities across Canada.

For job seekers, we offer a dedicated approach to finding the right opportunity for your career growth.

The Certified Candidate® system by Impact Recruitment is designed to ensure your next career move is the right one.

We take the time to thoroughly understand your technical abilities, your career goals, and you.

Become a Certified Candidate® and enjoy a better recruitment experience with Impact.

Learn more at impactrecruitment.Ca.

Privacy and confidentiality are important to us; as such all applications are kept strictly confidential.

We will not share your information with anyone without your prior approval.

While we will only be considering qualified applicants for this position, if you are interested in pursuing an alternate career path, we would certainly be happy to speak with you about opportunities that fit your profile.