This job board retrieves part of its jobs from: Toronto Jobs | Emplois Montréal | IT Jobs Canada

Canadian Jobs Board for Customer Service!

To post a job, login or create an account |  Post a Job

   Customer service jobs   

Looking to progress on your career as customer representative? Here we are!

previous arrow
next arrow


Intermediate Technical Analyst to gather requirements, design, configure, code, test and resolve issues in a development and production support environment

S.i. Systems

This is a Full-time position in Toronto, ON posted June 20, 2021.

Job ID: BNSJP00019788 Title: Technical Analyst Contract Length: ASAP
– Oct 31st, 2021 (potential for extension based on funding & performance) Location: WFH
– Downtown Toronto after covid restrictions are lifted Story Behind the Need Business group: The GWRT Data Management is responsible .

CSM Group, taking the Markit data and distribute data to Capital markets and GBM Project: The successful candidate will be joining Compliance Transformation Project enhancements for the data that is flowing through with Markit groups.

Job Responsibilities: Gather requirements, design, configure, code, test and resolve issues in a development and production support environment.

Development of modules, support for conversion of data, job scheduling, unit/integration testing, business process documentation, development of training materials, and delivery of end user training.

Translate business requirements into configurations and interface specifications.

Coordinate testing and validation with business users.

Prepare detailed functional specifications for the development of custom reports, enhancements, interfaces, conversions, and forms.

Must have skills: 3
– 5 years’ gathering requirements and analyzing data through the SDLC cycle 5 years’ reading and writing SQL queries Excellent Communication skills: 9/10 or 10/10
– need to have strong skills
– very closely with the business and gathering requirements, testing
– maintaining the business
– taking business needs and translating to technical needs most of the leg work is handled by the business side Nice to have Skills: Analyzing data with big data tools including Kafka, Elastic Search and Nifi technology (for aggregating big data) Knowledge of Asset Control (Vendor Product)
– would help ramp of for knowledge of project Additional Notes: CSM has no connection to Markit (looking to have a smooth data flow of information) need to understand the source systems and how it can be updated and uploaded to end user for Bloomberg, Reuters and IDC experience with those vendors is a big plus Contractor should understand data feeds (data flow, data mapping, file formats etc.) Compliance trade group will source data points from market and confirm accuracy before coming to contractor for review