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IT Support Specialist

Robert Half Technology

This is a Full-time position in Toronto, ON posted August 15, 2019.

Ref ID: 05090-0011113572 Classification: Network Administrator Compensation: $60000.00 to $70000.00 yearly Are you a self-motivated, customer-service oriented individual with a passion for technology?

Our client in Toronto is searching for an IT Operations Specialist to join their established team – someone with impeccable verbal and written communication skills and can also work efficiently with minimal supervision.

Reporting directly to the Service Management Manager, the IT Operations Specialist is primarily a second level technical support role and will be responsible for supporting all levels of the organization regarding data, voice, and system issues.

The successful incumbent will also be collaborating with third party technology vendors in order to resolve any issues that arise.

This is an exciting opportunity for you to get your career moving in the right direction and work with this reputable company, so don’t delay and apply today Key Responsibilities of the IT Operations Specialist include, but are not limited to:
– Documenting, evaluating, and escalating issues as required
– Providing training for end users, including the creation and execution of training modules
– Integration, maintenance, and troubleshooting hardware (laptops, printers, and mobile devices) and software
– Aiding with remote access support
– Identifying areas of improvement regarding support methods, and applying changes to optimize efficiency
– Staying in the know of technology trends and best practices, and ensuring compliance with client procedures and methodologies
– Working closely with the Systems Administrator to manage tape libraries and to ensure that timely backups are performed to ensure recovery of data can be maintained at an enterprise level Qualifications:
– Post-secondary education in related field and at least 3 years’ practical business experience
– Strong command of MS Office applications, VMWare technologies, and MS Windows Desktop operating systems
– Able to work both collaboratively and independently
– Comprehension of anti-virus monitoring and password vaulting technology
– Proven experience regarding enterprise level backup solutions, disk imaging technologies, and TCP/IP LAN administration
– Certification in at least one of the following an asset: o Cisco o Microsoft o VMWare o CompTIA
– Basic firewall, Internet, Intranet, Cloud infrastructure and SSL-VPN skills are assets All interested candidates should send their resume directly to Jason Sawh at [Click Here to Email Your Resumé] Technology doesn’t change the world.

People do.

As a technology staffing firm, we can’t think of a more fitting mantra.

We’re extreme believers in technology and the incredible things it can do.

But we know that behind every smart piece of software, every powerful processor, and every brilliant line of code is an even more brilliant person.

Leader among IT staffing agencies The intersection of technology and people — it’s where we live.

Backed by more than 65 years of experience, Robert Half Technology is a leader among IT staffing agencies.

Whether you’re looking to hire experienced technology talent or find the best technology jobs, we are your IT expert to call.

We understand not only the art of matching people, but also the science of technology.

We use a proprietary matching tool that helps our staffing professionals connect just the right person to just the right job.

And our network of industry connections and strategic partners remains unmatched.

Apply for this job now or contact our branch office at 888-490-4429 to learn more about this position.

All applicants applying for U.S.

job openings must be authorized to work in the United States.

All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2019 Robert Half Technology.

An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking ‘Apply Now’ you are agreeing to Robert Half Terms of Use .