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IT Support Specialist (74360)

Eagle

This is a Contract position in Burnaby, ia posted October 18, 2021.

Eagle’s client is currently seeking an IT Support Specialist for a permanent job opportunity.

Key IT Support Specialist Skills Two (2) to four (4) years of experience in an IT Support/Helpdesk role at fast paced, high performing corporate environments MCP or other support related IT certifications (A, N, ITIL) preferred Experience and comfort in a helpdesk/desktop support driven role As an IT Support Specialist, you will be responsible for: Taking ownership of helpdesk tickets; Recording all support requests in the form a new ticket; Escalating issues when necessary; Imaging of workstations and laptops; Configuring applications, system software, hardware, and local peripherals; diagnoses and resolves various equipment problems; Recording new items or update existing items; Creation, suspension, or deletion of Active Directory, phone system or ERP user accounts per policies; Assisting users with password resets; Diagnosing and resolving day to day operations issues; Responding to IT maintenance requests; follows up as necessary; Developing and providing user training for basic hardware and software use; and, Providing input in determining technology needs.

Don’t miss out on this opportunity, apply online today Eagle is an equal opportunity employer and will provide accommodations during the recruitment process upon request.

We thank all applicants for their interest; however, only candidates under consideration will be contacted.

Please note that your application does not signify the beginning of employment with Eagle and that employment with Eagle will only commence when placed on an assignment as a temporary employee of Eagle.