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IT Support Technician (Bilingual)

Purplebricks Canada

This is a Contract position in Halifax, ia posted October 2, 2021.

Purplebricks is committed to the safety of our employees and all candidates.

Due to the current COVID-19 circumstances, all interviews with selected candidates will be conducted virtually.

This opportunity involves working remotely and will require a reliable internet connection and a private workspace on a regular basis.

Who are we?

Purplebricks is a full-service real estate brokerage providing fixed-fee services to home sellers and cash-back to buyers in Ontario, Alberta, and Manitoba.

With our honest, innovative approach to real estate, working at Purplebricks allows people to have a positive impact on the lives of others.

We proudly help Canadian home sellers save thousands of dollars in commission, and give home buyers thousands in cash back, all while providing them with a high-quality real estate experience.

IT Technician The IT Technician provides frontline support to employees in Ontario, Manitoba, and Alberta.

Encountering a variety of technical challenges on a daily basis, you support employees who work in the office, from home, or who are regularly on the road.

The problems you encounter are often time-sensitive in nature.

Requirements What you will do: Providing support by phone and email to customers and employees Supporting employees facing technical issues with our CRM platform and unique software systems Building and configuring PCs, laptop, and surface tablets for new employees Reviewing and tracking IT-related inventory and coordinating logistics between Hamilton and Quebec Collaborating closely with our IT professionals in Quebec (en Francais) What’s required/expected: Completed a post-secondary program in IT or a related field Three or more years of experience working in IT Excellent research and analytical skills Strong interest in researching and troubleshooting problems independently A positive approach to problem solving and supporting others MUST have full bilingual capabilities in both French & English MUST be able to commute to Hamilton office location on occasion Benefits What we provide: Paid vacations, so you can recharge Health & wellness benefits, because your health is important to us Branded vehicle program/allowance Paid professional fees and dues Rewarding career opportunities for advancement with performance incentives Training, coaching, and professional development opportunities, because we set you up for success The opportunity to work alongside a team of dedicated professionals Purplebricks is committed to providing accessible employment practices and fostering a culture of diversity and inclusion.

Our employees are our greatest asset and each employee’s cultural differences, life experiences, self-expression, and unique capabilities are what build our company culture and success.

If you require accommodation due to disability during any stage of the recruitment process, please notify Human Resources at 1-866-336-9637, ext.