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LifeWorks: Bilingual Customer Service Representative


This is a Contract position in Montreal, QC posted October 1, 2021.

Build a meaningful career At LifeWorks, we offer more than career opportunities, we provide career opportunities to make meaningful contributions to people’s lives.

The extraordinary expertise of a more than 6,000-strong workforce is harnessed to support the employees and families of the organizations we serve.

Our innovative programs have a lasting impact on the health, financial security and productivity of 24,000 workplaces.Bilingual Customer Service RepresentativePension AdministrationHalifax, NSFull timeYou will be required to work with our clients’ representatives, internal consultants and administrators, as well as with representatives of financial institutions and insurance companies.

All this in a reputable and growing company :Answering calls from clients and their employees and make outbound calls (follow-ups)Doing required research to be able to answer questions that concern their pension planProcessing information received from the client using internal databases and information systemsWe require:Bilingualism ( French and English) and very good oral and written communication skillsCollege or University diploma in a related fieldExperience in a call centreExperience in understanding pension benefitsKnowledge of Microsoft OfficeAbility to work with Web sites and databasesEnthusiasm and professionalismAbility to work in a team as well as independentlyLI-AH1INDAMJob Grade: MS2 LifeWorks LifeWorks is a global leader in delivering technology-enabled solutions that help clients support the total wellbeing of their people and build organizational resiliency.

By improving lives, we improve business.

Our solutions span employee and family assistance, health and wellness, recognition, pension and benefits administration, retirement and financial consulting, actuarial and investment services.

LifeWorks employs over 6,000 employees who work with some 24,000 client organizations that use our services in more than 160 countries.

LifeWorks is a publicly traded company on the Toronto Stock Exchange (TSX: LWRK).

For more information, visit lifeworks.Com.