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Network Support Technician

VuWall Technology inc.

This is a Full-time position in Saguenay, QC posted May 31, 2021.

VuWall is a global leader in video wall control systems, providing a complete ecosystem of products recognized for the most effective distribution of any source to any display throughout organizations.

We are a privately held company headquartered in the West Island of Montreal with a European subsidiary in Germany.

With customers in more than 45 countries, we have deployed over 1000 projects in many Fortune 500 organizations, government agencies, utility, transport, and security companies including the US Departments of Transportation, NASA, Canadian Space Agency, European Commission, Sydney Rail, , Porsche, Daimler, L’Oréal, SNCF, and FIFA.

Our organization is looking for a Network Technician who can offer quality support to internal team members and external clients over the phone, via email, through live chat and in person.

The Network Technician will troubleshoot software and hardware issues to determine where repairs need to be made and then plan those repairs with the Network Manager.

The successful applicant will also be responsible for ensuring that all cable connections, from building to building, are intact and offering complete flow of data.

MAIN RESPONSIBILITIES
• Supporting for administrating Microsoft/Office365, Cloud services, e.g.

AWS, Azure.

• Set up routers and switches and configure appropriate subnets
• Troubleshoot issues on the network whether it’s software or hardware based
• Provide support to end users including management, employees and customers
· A minimum of two years’ experience as a network technician.

· Proficient with the following products: WireShark, Active Directory, AWS
· Extensive knowledge of network connectivity, technologies, protocols, and security.

· Exceptional analytical and problem-solving skills.

· Excellente communication, and collaboration skills.

· Great organizational and time management skills.

· Willingness to visit client locations.

· Availability to perform network repairs outside of business hours.

· Aptitude for customer support.

TO APPLY Please email your CV to: careersvuwall.com