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Nordia Inc.: Customer Service (Business Market) For $25 An Hour? That’S A Career

Nordia Inc.

This is a Full-time position in Cap-Saint-Martin, QC posted September 8, 2020.

Bilingual customer service (Inbound calls) Loyalty specialist, inbound calls (bilingual) In most places, customer service is just an entry-level job.

At Nordia, it’s the beginning of a career.

When we hire you, we want you to stay.

We want you to succeed.

We want you to tell your friends about us.

That’s why we pay well and we provide an exceptional work environment where you will learn, grow and develop new skills to maximize your potential.

So how much will you earn?

Our customer loyalty specialists earn on average $25/hr* in total compensation.

That includes base salary, premiums and bonuses.

On top of that, we have a complete benefit plan and lots of other perks (such as great discounts on telecommunication products and services).

*About $45,000 to 52,000 per year depending on hours worked.

OK.

So what will you do?

As a customer loyalty specialist, you will anticipate business clients’ needs and explore every option to offer the best solution possible.

For example, if they believe their bill is too high, you’ll break down the charges and see what options are available.

You’ll develop a personalized plan that suits their needs.

If they are unhappy about something, you’ll try to figure out the reasons and do everything in your power to fix it.

Sound good?

Here’s what you need to succeed: You have a genuine desire to help others – customer service is your strength.

You’re great at paying attention to details; solving problems is something you enjoy.

You’re a solid multitasker, comfortable with a computer.

Finally, a flexible schedule is key – we have to be able to serve our customers when they need us (during the day, evening or weekends) – that’s what service is about!

So what is it?

Same-old, same old or the beginning of your career at Nordia?