Northern Health
Under the direction of the Home Support Supervisor and in accordance with the established vision and values of the organization, the Home Support Scheduler is responsible for developing and coordinating home support service schedules by preparing and adjusting schedules in accordance with service referral requests and applicable collective agreements.
Schedules Community Health Workers (CHW) as authorized by clinicians by receiving referrals and service changes, enters data into computer system, and carries out timekeeping tasks such as coordinating work schedules on the scheduling software system.
Qualifications Grade 12.
Graduation from a recognized Office Administration Certificate program and two years recent related experience, or an equivalent combination of education, training or experience.SKILLS AND ABILITIES: Ability to type 50 wpm Ability to operate scheduling and database software in a windows environment.
Ability to communicate effectively to clients and families, community health workers and all members of the health care team.
Ability to work independently and in cooperation with others.
Ability to plan, organize and prioritize.
Knowledge of general office procedures.
Ability to manage a high volume of work and manage several tasks at once.
Ability to analyze and resolve problems.
Knowledge of medical terminology.
Ability to operate related equipment.
Physical and mental ability to carry out the duties of the position.
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