This job board retrieves part of its jobs from: Fort Saskatchewan Jobs | Mississauga Jobs | Work From Home

Canadian Jobs Board for Customer Service!

To post a job, login or create an account |  Post a Job

   Customer service jobs   

Looking to progress on your career as customer representative? Here we are!

previous arrow
next arrow
Slider

New

Numeris: Client Services Coordinator

Numeris

This is a Contract position in Montreal, QC posted February 22, 2021.

Client Services CoordinatorLocation: Toronto Permanent Full-TimeAbout UsUsing sophisticated data tracking and measurement technologies and services, Numeris gathers relevant information on audience behaviours during and after broadcasts, giving our members business-critical insights into the impact of broadcast content and consumer behaviour.

By providing important audience and consumer behaviour information and intelligence, we enable our members to deliver relevant, high-quality programming that meets the needs and wants of Canadians.

About the RoleThe Client Service Coordinator is responsible for all administrative work and coordinator functions related to Client Services’ tasks and responsibilities.

This incumbent will actively support Client Services in regard to all operational work/functions under Client Services team.

The Client Service Coordinator will be reporting to the Vice-President, Client Services.

Key ResponsibilitiesCreates, updates and manages all internal paperwork and administrative documents related to Client Services activities and processes, Support any CS documentation and website updates.Making sure clients’ lists and contact info is accurate.Manages and updates all CS activities’ calendars.Manages and updates the CRM/Marketing PlatformManages information request process and assigs as emails come in from Numeris external websites.Creates, updates and manages all COS (change of status forms) Qualifications & ExperienceUndergraduate degree in Business, Marketing, or a related field preferred1 – 3 years as an administrative coordinator or equivalentMS Office 365Salesforce or other CRM platformsExcellent Communication SkillsStrong attention to detail and organizational skillsAbility to multitask and take directionEager to learnDigital mindset, media industry knowledge an assetAbility to be innovative and bring forward ideasVery well organized with previous coordination expertiseInfosys or media industry platform knowledge would be an assetWhat’s in it for you?Competitive benefits package and group savings and retirement program.Career growth opportunities within the Client Service TeamEducation reimbursement – for those wishing to pursue additional professional development, funding of up to $1000 per year is available through our education reimbursement program.Work-life balance –we offer paid days off during the holiday closure between Christmas and New Year’s Day.Perkopolis – participation in a program that provides exclusive discounts on products and services to employees.

Perks include shopping discounts, movie tickets, services, event/show tickets and much moreCasual dress code – we follow a “dress for your day” policy, allowing employees to use their discretion on what is appropriate for their work activities that day.Employee Wellness programs ValuesIntegrity, Accountability, Collaboration, Innovation, Customer Centricity Numeris is an equal opportunity employerWe are committed to an inclusive, barrier-free recruitment and selection processes and work environments.

If you are contacted for a job opportunity, please advise the People & Culture department if any accommodations are needed to ensure you have access to a fair and equitable process.

Any information received relating to accommodation will be addressed confidentially.