Parts Clerk

Our Monton Branch are currently looking for a Customer Service Representative to join their team!

About the role:

The function of this position is to propose & sell the parts required by our customers to repair and maintain their equipment:

• Issue purchase orders when necessary.
• Prepare estimates and proposals concerning parts to the customer.
• Respect all policies and procedures: COD accounts, returns and part returns etc…
• Maximize all interventions with customers in order to attain or exceed sales objectives of your respective branch
• Follow company health & safety rules.
• Verify prices and availability of parts with suppliers and issue purchase orders.
• Ensuring all daily and emergency orders is electronically ordered.

• Process invoices and credits for parts returned.
• Shipping parts to customers; specifying shipping instructions and reference number
• Follow up on open documents and ensuring parts are shipped before confirming the invoice.
• Invoice applicable shipping fees for shipments from the branch to customer.
• Return all parts and core components to suppliers.
• File all parts documents on daily basis.
• Maintain parts counter & receiving areas clean, orderly and secure at all times.
• Processing all annual, defective and overstock returns.
• Collaborate with service department (Entering time cards, opening and closing work orders etc)
• To perform any other duties assigned by the supervisor

Qualifications:

• High School Diploma with a minimum of 3 years of experience in a similar position.
• Excellent customer service and organizational skills
• Able to work with minimal supervision
•   Abilities to use MS-Office
• Bilingual ( An asset )

This is a very exciting time to be a part of SMS Equipment.

We are one of the largest Komatsu dealers in the world and believe our continued growth is a result of our highly skilled and engaged employees who deliver excellence in the workplace.

If you are interested in working for a very dynamic company where your input, your ideas and your participation is valued, apply today.

Our growth means your success.