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Parts Clerk

Équipement SMS inc.

This is a Contract position in Moncton, NB posted November 17, 2023.

Our Monton Branch are currently looking for a Customer Service Representative to join their team!

About the role:

The function of this position is to propose & sell the parts required by our customers to repair and maintain their equipment:

  • Issue purchase orders when necessary.
  • Prepare estimates and proposals concerning parts to the customer.
  • Respect all policies and procedures: COD accounts, returns and part returns etc…
  • Maximize all interventions with customers in order to attain or exceed sales objectives of your respective branch
  • Follow company health & safety rules.
  • Verify prices and availability of parts with suppliers and issue purchase orders.
  • Ensuring all daily and emergency orders is electronically ordered.
  • Process invoices and credits for parts returned.
  • Shipping parts to customers; specifying shipping instructions and reference number
  • Follow up on open documents and ensuring parts are shipped before confirming the invoice.
  • Invoice applicable shipping fees for shipments from the branch to customer.
  • Return all parts and core components to suppliers.
  • File all parts documents on daily basis.
  • Maintain parts counter & receiving areas clean, orderly and secure at all times.
  • Processing all annual, defective and overstock returns.
  • Collaborate with service department (Entering time cards, opening and closing work orders etc)
  • To perform any other duties assigned by the supervisor


  • High School Diploma with a minimum of 3 years of experience in a similar position.
  • Excellent customer service and organizational skills
  • Able to work with minimal supervision
  •   Abilities to use MS-Office
  • Bilingual ( An asset )

This is a very exciting time to be a part of SMS Equipment.

We are one of the largest Komatsu dealers in the world and believe our continued growth is a result of our highly skilled and engaged employees who deliver excellence in the workplace.

If you are interested in working for a very dynamic company where your input, your ideas and your participation is valued, apply today.

Our growth means your success.