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Procom: Data operations support analyst– intermediate


This is a Full-time position in Montreal, QC posted May 22, 2020.

Data Operations Support Analyst IntermediateOn behalf of our client, Procom is looking for a Data Operations Support Analyst – Intermediate.Data Operations Support Analyst Intermediate Job DetailsWorking within the Data Contributor team, from information provided by data furnishers, the Data Operations Analyst monitors, reviews and releases customer data submission jobs on a daily basis.

This role has direct accountability over the monitoring of production data.

Activities involve preparing the data for loading or appending to appropriate database on a daily basis and proactively involve IT with identified issues.To succeed in your role, you will need to be an analytical thinker with experience in using various data gathering and analysis tools and techniques.

Attention to detail combined with the ability to clearly communicate complex concepts and a knack for generating practical, actionable insights are a must.

To excel in this role, you will need to develop a deep understanding of the key facets of the company’s business.As part of a dynamic, fast paced team, the Data Operations Analyst brings business acumen, strong work ethic and a demonstrated capability to execute critical business processes in a culture of continuous improvement.

This role requires decisiveness, a sense of urgency to respond to time sensitive priorities and a willingness to take accountability for results achieved.Data Operations Support Analyst – Intermediate Job ResponsibilitiesFacilitate the boarding of new data submitters with the sales, customers and Data Management SpecialistsHandling the data enrichment of data acquired from our vendorsLog and monitor the files received from the data furnishers within the applicable applicationsResearch and contact clients regarding missing data files (late submissions)Coordinate or complete requests for scans within our database for QC to review/analysis of data cleanupsExtract of monthly statistics and metricData Operations Support Analyst – Intermediate – Mandatory skillsBilingual in French and English with the ability to communicate well verbally and in writing3 + years’ experience within customer serviceBeginner knowledge of Microsoft AccessBeginner knowledge of Microsoft ExcelHighly organized and takes personal responsibility for quality of work and timelinesAbility to independently solve normal occurrence problemsStrong service orientation; a track record of responsiveness to business partner needsData Operations Support Analyst – Intermediate – Nice to have skills Previous work experience within the Financial Institution industryStrong time management skillsBeginner knowledge of SQLFlexibility to adapt to shifting priorities, coupled with a sense of urgencySelf-motivated, flexible and adaptableAbility to thrive in a high performing culture and work effectively under pressureData Operations Support Analyst – Intermediate Start DateAnjou, QCProcess Associate LengthThis is an initial 6-month contract with possibility of extension.