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Procom: Desktop Support Technician L

Procom

This is a Full-time position in Richmond, QC posted September 11, 2020.

Desktop Support Technician Richmond, BCOn behalf of our client, Procom is searching for a Desktop Support Technicianfor a 3month contract in Richmond, BC.Desktop Support Technician Job DetailsIn order to deliver our exceptional services, we need a team of dedicated and enthusiastic, hard-working, and customer service oriented technicians!

That’s where you come in!Desktop Support Technician ResponsibilitiesPerform scheduled preventative maintenance on IT equipment throughout the facilityAddress incoming incident & request tickets relatedto preventative maintenance,Coordinate activities with Level 2 & Level 3 support teams.Work with Level 3 teams to address issues related to software packaging or other infrastructure systemsCreate document to resolve known issues for the Service Desk team and the deskside technicians.Participate in technical meetings as SME for the PCs platformWork with Software vendors and OEM to resolve issues related to their product.Desktop Support Technician Must Have SkillsTask organization & prioritization;Ability to perform shift work1-3 years experienceDesktop Support Technician Nice to Have SkillsPersonableRelatable and responsible when interacting with ALL customersInsatiable desire for knowledge, independence, and success—strive for more than the status quo.Not intimidated by problems you’ve never seen before—confidence is key!Desktop Support Technician Assignment Length3 MonthsDesktop Support Technician LocationRichmond, BCDesktop Support Technician Start DateASAP