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Randstad: Bilingual Customer Service Representative


This is a Full-time position in Ottawa, ON posted September 11, 2020.

Bilingual Customer Service RepresentativeDo you have an interest in home exteriors?

Do you enjoy a fast-paced & fun work environment?

Do you have a passion for organization and making customers happy?

We are currently looking for an individual who is capable of managing all aspects of customer service while working alongside various departments.

As a Bilingual Customer Service Representative you must be highly motivated, organized and have great time management skills.

This company provides performance home exterior supplies and has been in the industry for 75 years.If this sounds like you, we want to hear from you!What’s in it for you as a Customer Service Representative:Salary starting at $38,000Monday Friday work week, That’s right no weekends!Hours of work between 7am-4pmBenefits including pension matching after 3 months of serviceVacation (3 weeks of vacation after 1 years of service)Accessible to public transit or parking availableGreat work environment, Casual dress codeAnnual reviewsWhat you’ll do here as a Customer Service Representative:Assist clients with inquiries regarding shipping, guidelines and warranty.Responsible for servicing clients by phone, email and in person.Communicate with Marketing & Pricing departments regarding pricing issues.Communicate with Warehouse staff, Sales staff and various departments daily.Cash tender controls/ invoicing/credits.Manage daily schedule of orders for warehouse staff.Follow up on open orders with clients.Prepare documents for Freight claims, re-shipment ect.What you’ll need to be successful as a Customer Service Representative Fully bilingual French & English, written and spoken1-3 years of Customer service experienceStrong customer service and relationship building skillsTakes initiative and is adaptableGood organizational, time management and prioritization skills.Self motivated/ self starterComputer literacy, including Microsoft word, Excel ectPlease apply by…Visiting www.Randstad.Ca and apply through the postingApplying by e-mail at: callcentreottawa@randstad.caCalling us at: 613.726.0220 ext 1 and ask for Toni or ErinWe appreciate all applications, however, only those who meet the requirements for this role will be contacted.Ask us about our new MyRandstad app, which sends automatic alerts about new shifts that you can accept or decline depending on your availability.Erin,ToniRandstad CanadaRandstad Canada is committed to building a diverse workforce reflective of the diversity of Canada.

As a result, we promote employment equity and encourage candidates, especially those who identify as a woman, an Aboriginal person, a person with a disability or a member of a visible minority group, and any others who may contribute to the diversification of our workforce, to apply.

Randstad Canada is also committed to developing an inclusive, barrier-free selection processes and work environments.If contacted in relation to a job opportunity, you should advise your Randstad Representative or your local Randstad branch in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner.Information received relating to accommodation measures will be addressed confidentially.

For all feedback on equity and accommodation needs, please contact your local Randstad Canada Branch.